We’re excited to announce that Pexly, a leading Outsourcing Customer Support Service Company, was listed in the Leader Matrix on Clutch.co What is Clutch Leader Matrix? The assessment of...
It's important to provide good customer service on your Instagram store. When you offer good customer service, your customers are more likely to be happy after interacting with you, your...
Olga Rotanenko, BizDev Director Customer support is an integral building block for any e-commerce business—so integral, in fact, that 90% of consumers globally...
Building a customer support team should be a priority for every company. Since agents communicate with customers directly, they can turn unhappy customers into loyal brand ambassadors. However,...
We are excited to share that Clutch, a popular B2B ratings and reviews platform, has recognized us as a top customer support outsourcing provider in the Netherlands. This distinction is a...
When it comes to helpdesk software, you certainly have lots of products to choose from. Your ultimate choice will depend on the needs of your team and the helpdesk support services you provide....
Companies are looking for new and innovative ways to keep up with customer expectations. This includes AI, AR and higher levels of automation. This is a great way for you to not only retain and...
Outstanding customer service in B2B is becoming more and more important every year. Not only can increasing the quality of your customer support help you increase conversion rates, but it can...
