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How to Manage Customer Service Across Multiple Marketplaces? Tips for Marketplace SellerThe growth of marketplaces like Amazon, eBay, and Etsy has made it easier for sellers to reach a wider audience ...
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Improve Customer Experience: 7 Steps of Personalization StrategyIn the changing world of business and customer interactions, personalized experiences are becoming really important. As competition gets...
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After Sales Services Strategy: A Comprehensive GuideThe services that a company provides after a customer has made a purchase are called after-sale services, or less frequently also post-sale services...
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Web3 Customer Support: Power of Collaboration and Smart ContractWeb3 technology is transforming customer support with innovative solutions that differ from traditional methods. Below, we'll explore We...
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How to De-Escalate an Angry Customer and Improve Customer SupportIn today's business world, the customer is always considered to be right. This means that customer support teams often encounter unhapp...
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In this article, we will explore how Pexly, an innovative outsourcing company, is leading the charge in saving the world through its commitment to remote working. Outsourcing companies, which often ha...
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Bad customer service. We've all been there, right? Maybe you had a support agent who seemed to be from another planet, or perhaps you were left waiting for a response that never came. Sure, these stor...
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AI in customer service is like having a superhero sidekick. It uses fancy technologies such as chatbots, machine learning, and natural language processing to supercharge customer support. AI takes car...
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