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How to Scale Customer Support (Up and Down) Without Compromising ServiceScaling customer support is a crucial consideration for CEOs and founders looking to meet the demands of a growing business. The...
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How to Provide Great Hospitality and Travel Customer ServiceSummer is here, marking a peak period for the hospitality and travel customer service. In this competitive domain, superior travel customer ...
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Data Security Matters: Pexly's Commitment to ISO 27001 CertificatioWe are proud to share that Pexly, a global remote company, has once again confirmed our ISO 27001 certification. This certification i...
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Outsourcing SaaS Customer Support: A Game Changer for Efficiency and User SatisfactioSoftware as a Service, or SaaS, is like renting software instead of buying it outright. It's a way of using softwar...
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Benefits Of Using Live Chat Customer Support For Your BusineAs a business owner, you know that providing great customer support is important for building relationships with your clients. One of the be...
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AI vs Human Content Moderation: Combining Forces for Safe Online BusineHave you ever wondered how social media platforms keep harmful or inappropriate content in check? You might think it's all done b...
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The Pros and Cons of In-House vs Outsourcing KYC SolutioUnderstanding KYC's Role in Today's Business LandscapeKnow Your Customer (KYC) is a crucial element in modern business operations. Ensuring KYC ...
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Customer Service In the Gaming Industry: Specifics And ChallengeGaming companies work hard to attract new gamers, but keeping them satisfied with the overall product requires an even greater effort. A...
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