GET CUSTOMER SUPPORT INSIGHTS WITH OUR BLOG
Olga Rotanenko, BizDev Director28 april 2022 Sourcing and recruiting the candidates you need can be difficult enough. However, even when you find the people you need, you still need to figure out a Cu...
Read more
Providing top-quality tech support is important to ensuring customer satisfaction and retaining their business in general. Your customers are looking for assurances that your company is standing behin...
Read more
With companies across sectors looking to keep costs under control, executives are increasingly looking to automation to keep those costs down. However, it would be a mistake to rely too much on automa...
Read more
As organizations strive to become data-driven, they are looking to gain insights into the effectiveness of various business processes and customer support is no exception. While many companies strive ...
Read more
Customer expectations are constantly increasing and brands, across industries, are trying to keep up. When it comes to meeting these expectations, the best way to meet them is to be prepared so you ha...
Read more
Today’s global marketplace offers many opportunities for business owners to reach out beyond their borders (both geographic and language) to a larger buying audience. However, with such great opport...
Read more
When we think about factors that drive revenue growth, customer service may not be the first thing that comes to mind. However, if you are not putting an emphasis on the quality of service you are off...
Read more
While back-office tasks may not be mission-critical to your business, they need to get done for your business to run smoothly and efficiently. However, hiring the needed people to perform such tasks i...
Read more