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Remote Customer Support vs. On-site Customer Support
Remote Customer Support vs. On-site Customer Support

Olga Rotanenko, BizDev Director In the post-pandemic world, remote work has become the new normal. This is one of the biggest reasons why companies are no longer hesitant to outsource or outstaff to offshore teams. However, when it comes to remote outsourced services,...

German speaking Customer Support Representative
German speaking Customer Support Representative

Join our fast-growing company as a German speaking Customer Support Representative with fluent German and B1 English language skills. You will handle tickets from clients of beauty marketplace. You will be a part of dream-team who make consumer’s experience easy and...

8 Key Customer Service Problems (and How to Resolve Them)
8 Key Customer Service Problems (and How to Resolve Them)

Your customers are your purest form of quality control. Without their approval, your business doesn’t grow and succeed. So, when customer complaints roll in, it’s important to hear them out because these are opportunities to improve the customer experience and prevent...