{"id":24956,"date":"2026-05-21T12:45:41","date_gmt":"2026-05-21T12:45:41","guid":{"rendered":"https:\/\/pexly.com\/?post_type=vacancy&#038;p=24956"},"modified":"2026-05-21T12:45:51","modified_gmt":"2026-05-21T12:45:51","slug":"english-speaking-customer-support-representative-in-a-global-hi-tech-company","status":"publish","type":"vacancy","link":"https:\/\/pexly.com\/de\/vacancy\/english-speaking-customer-support-representative-in-a-global-hi-tech-company\/","title":{"rendered":"English Speaking Customer Support Representative in a Global Hi-Tech Company"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Join our fast growing company as an English speaking (B2-C1) Customer Support Representative \ud83d\udc68\u200d\ud83d\udcbb&nbsp;<strong>in Ukraine<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You will play a critical role in ensuring customers receive top-notch support and technical assistance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>It is a remote full-time position.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Schedule:\u00a0<\/strong>5 days per week; 8:00 \u2013 17:00\/14:00 \u2013 23:00\/23:00 \u2013 8:00 EET.<br>The candidate has to be ready to work with all these shifts.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What we offer:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Experience in the international company working with people around the globe;<\/li>\n\n\n\n<li><strong>Compensation \u2013 800 USD\/month\u00a0<\/strong>( during the 1 month probation period \u2013 700 USD);<\/li>\n\n\n\n<li>100% remote job;<\/li>\n\n\n\n<li>20 paid days of vacations, 10 paid days sick leaves per year;<\/li>\n\n\n\n<li>Dynamic work in a young team of like-minded people in a progressive business sphere.<\/li>\n\n\n\n<li>Career growth<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Your responsibilities:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Politely respond to customers\u2019 inquiries in a timely manner;<\/li>\n\n\n\n<li>Support with technical questions;<\/li>\n\n\n\n<li>Cooperate with development and QA teams to resolve the issues from customers;<\/li>\n\n\n\n<li>Review and improve the Customer Support Section including FAQ, Knowledge Base on our website;<\/li>\n\n\n\n<li>Analyze customer requests and suggest improvements.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><br>You are our perfect candidate if you have:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>English B2-C1 (writing);<\/strong><\/li>\n\n\n\n<li><strong>Experience with Mac and Windows OS will be an advantage;<\/strong><\/li>\n\n\n\n<li>Strong problem resolution skills;<\/li>\n\n\n\n<li>Experience as a Customer Support Representative;<\/li>\n\n\n\n<li>Ability to work in a stressful situation, skills of active listening and attention to detail, respect for the Client, focus on helping Clients, empathy, calm character;<\/li>\n\n\n\n<li>Self-employment ( contract)<\/li>\n\n\n\n<li>You can work from home, don\u2019t be distracted;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>PEXLY&nbsp;<\/strong>is a global company. We empower businesses all over the world through providing remote assistants and outsourced teams specialized in customer support, tech support, back office activities, and agile sales and marketing support.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We respect the individuality and culture of each member of our large team, appreciate the contribution of each employee to support our Customers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We will be glad to welcome you in our team.&nbsp;<strong>Grow your career with PEXLY!<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><strong>Send Your CV<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\" id=\"apply-cv\">Want to join our team just not sure if we have this position open?<br>Just fill out the form and attach your CV. We\u2019ll come back to you<\/p>\n\n\n<style id=\"wpforms-css-vars-23179-block-6b9c7ff0-0267-4a28-90d7-a6524afc0127\">\n\t\t\t\t#wpforms-23179.wpforms-block-6b9c7ff0-0267-4a28-90d7-a6524afc0127 {\n\t\t\t\t--wpforms-field-size-input-height: 43px;\n--wpforms-field-size-input-spacing: 15px;\n--wpforms-field-size-font-size: 16px;\n--wpforms-field-size-line-height: 19px;\n--wpforms-field-size-padding-h: 14px;\n--wpforms-field-size-checkbox-size: 16px;\n--wpforms-field-size-sublabel-spacing: 5px;\n--wpforms-field-size-icon-size: 1;\n--wpforms-label-size-font-size: 16px;\n--wpforms-label-size-line-height: 19px;\n--wpforms-label-size-sublabel-font-size: 14px;\n--wpforms-label-size-sublabel-line-height: 17px;\n--wpforms-button-size-font-size: 17px;\n--wpforms-button-size-height: 41px;\n--wpforms-button-size-padding-h: 15px;\n--wpforms-button-size-margin-top: 10px;\n\t\t\t}\n\t\t\t<\/style><div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-67\"><form id=\"wpforms-form-23179\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"23179\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/de\/wp-json\/wp\/v2\/vacancy\/24956\" data-token=\"e0e91aeb535c8ea4b1ff7ac4254306b9\" data-token-time=\"1782598222\"><noscript class=\"wpforms-error-noscript\">Bitte aktiviere JavaScript in deinem Browser, um dieses Formular fertigzustellen.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Bitte aktiviere JavaScript in deinem Browser, um dieses Formular fertigzustellen.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-67-field_1-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"1\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-67-field_1\" aria-hidden=\"false\">Full Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-67-field_1\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][1]\" placeholder=\"Full Name\" aria-errormessage=\"wpforms-67-field_1-error\" required><\/div><div id=\"wpforms-67-field_3-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"3\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-67-field_3\" aria-hidden=\"false\">Email <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-67-field_3\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][3]\" placeholder=\"Email\" spellcheck=\"false\" aria-errormessage=\"wpforms-67-field_3-error\" required><\/div><div id=\"wpforms-67-field_4-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"4\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-67-field_4\" aria-hidden=\"false\">Subject <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-67-field_4\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][4]\" placeholder=\"Subject\" aria-errormessage=\"wpforms-67-field_4-error\" required><\/div><div id=\"wpforms-67-field_5-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"5\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-67-field_5\" aria-hidden=\"false\">Message<\/label><textarea id=\"wpforms-67-field_5\" class=\"wpforms-field-small\" name=\"wpforms[fields][5]\" placeholder=\"Message\" aria-errormessage=\"wpforms-67-field_5-error\" ><\/textarea><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"67\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/pexly.com\/de\/wp-json\/wp\/v2\/vacancy\/24956\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-67\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Send a Message\" aria-live=\"assertive\" value=\"wpforms-submit\">Send a Message<\/button><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/pexly.com\/wp-content\/plugins\/wpforms-lite\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Wird geladen\"><\/div><\/form><\/div>  <!-- .wpforms-container -->","protected":false},"excerpt":{"rendered":"<p>Join our fast growing company as an English speaking (B2-C1) Customer Support Representative \ud83d\udc68\u200d\ud83d\udcbb in Ukraine<\/p>\n","protected":false},"featured_media":24093,"template":"","categories":[121],"class_list":["post-24956","vacancy","type-vacancy","status-publish","has-post-thumbnail","categories-english"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - 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