{"id":25003,"date":"2026-05-21T12:36:12","date_gmt":"2026-05-21T12:36:12","guid":{"rendered":"https:\/\/pexly.com\/?post_type=vacancy&#038;p=25003"},"modified":"2026-05-21T12:47:30","modified_gmt":"2026-05-21T12:47:30","slug":"trainer-quality-manager","status":"publish","type":"vacancy","link":"https:\/\/pexly.com\/de\/vacancy\/trainer-quality-manager\/","title":{"rendered":"Trainer &amp; Quality Manager"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Pexly&nbsp;<\/strong>is an international company located in Ukraine. We empower businesses all over the world through providing remote assistants and outsourced teams specialized in customer support, agile sales and marketing support.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We are searching for a&nbsp;<strong>Trainer &amp; Quality Manager<\/strong>&nbsp;to join our team.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Schedule<\/strong>: 8 hours per day, 9:00 \u2013 18:00 \/ 10:00 \u2013 19:00 10CET. Monday-Friday. Some training to be done in accordance of agent\u2019s time zone.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">&nbsp;<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\">What we offer:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Work experience in an international company working with global clients;<\/li>\n\n\n\n<li>Salary tied to the $ exchange rate;<\/li>\n\n\n\n<li>Remote from any city in Ukraine.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Your responsibilities<\/strong>:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Develop training material according to business needs<\/li>\n\n\n\n<li>Provide Trainings for Agents and Management Team<\/li>\n\n\n\n<li>Provide Onboarding for new Agents<\/li>\n\n\n\n<li>Develop QA process<\/li>\n\n\n\n<li>Participate in launching new projects (QA and training process for each new Client)<\/li>\n\n\n\n<li>Coaching Agents, analyzing their mistakes (soft skills)<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">You are our perfect candidate if you have:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>1-2 years + experience as Soft-Skill trainer in call center, quality assessments;<\/li>\n\n\n\n<li>English \u2013 at least Upper-Intermediate level;<\/li>\n\n\n\n<li>Experience in creating training programs and quality scorecards from scratch.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Pexly&nbsp;is an international company located in Ukraine. We empower businesses all over the world through providing remote assistants and outsourced teams specialized in customer support, agile sales and marketing support.&nbsp;&#8230;<\/p>\n","protected":false},"featured_media":24093,"template":"","categories":[121],"class_list":["post-25003","vacancy","type-vacancy","status-publish","has-post-thumbnail","categories-english"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Trainer &amp; Quality Manager - Pexly<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pexly.com\/vacancy\/trainer-quality-manager\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Trainer &amp; Quality Manager - Pexly\" \/>\n<meta property=\"og:description\" content=\"Pexly&nbsp;is an international company located in Ukraine. We empower businesses all over the world through providing remote assistants and outsourced teams specialized in customer support, agile sales and marketing support.&nbsp;...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/pexly.com\/vacancy\/trainer-quality-manager\/\" \/>\n<meta property=\"og:site_name\" content=\"Pexly\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-21T12:47:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/pexly.com\/wp-content\/uploads\/2021\/11\/pexly-human-operator.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"945\" \/>\n\t<meta property=\"og:image:height\" content=\"1000\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Gesch\u00e4tzte Lesezeit\" \/>\n\t<meta name=\"twitter:data1\" content=\"1\u00a0Minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/pexly.com\\\/vacancy\\\/trainer-quality-manager\\\/\",\"url\":\"https:\\\/\\\/pexly.com\\\/vacancy\\\/trainer-quality-manager\\\/\",\"name\":\"Trainer &amp; Quality Manager - Pexly\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/pexly.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/pexly.com\\\/vacancy\\\/trainer-quality-manager\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/pexly.com\\\/vacancy\\\/trainer-quality-manager\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/pexly.com\\\/wp-content\\\/uploads\\\/2021\\\/11\\\/pexly-human-operator.jpg\",\"datePublished\":\"2026-05-21T12:36:12+00:00\",\"dateModified\":\"2026-05-21T12:47:30+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/pexly.com\\\/vacancy\\\/trainer-quality-manager\\\/#breadcrumb\"},\"inLanguage\":\"de\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/pexly.com\\\/vacancy\\\/trainer-quality-manager\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\\\/\\\/pexly.com\\\/vacancy\\\/trainer-quality-manager\\\/#primaryimage\",\"url\":\"https:\\\/\\\/pexly.com\\\/wp-content\\\/uploads\\\/2021\\\/11\\\/pexly-human-operator.jpg\",\"contentUrl\":\"https:\\\/\\\/pexly.com\\\/wp-content\\\/uploads\\\/2021\\\/11\\\/pexly-human-operator.jpg\",\"width\":945,\"height\":1000,\"caption\":\"pexly-live-human-operator\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/pexly.com\\\/vacancy\\\/trainer-quality-manager\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/pexly.com\\\/de\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Trainer &amp; Quality Manager\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/pexly.com\\\/#website\",\"url\":\"https:\\\/\\\/pexly.com\\\/\",\"name\":\"Pexly\",\"description\":\"Next-Generation Outsourced Customer Support\",\"publisher\":{\"@id\":\"https:\\\/\\\/pexly.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/pexly.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"de\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/pexly.com\\\/#organization\",\"name\":\"Pexly\",\"url\":\"https:\\\/\\\/pexly.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\\\/\\\/pexly.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/pexly.com\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/pexly-logo.png\",\"contentUrl\":\"https:\\\/\\\/pexly.com\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/pexly-logo.png\",\"width\":832,\"height\":832,\"caption\":\"Pexly\"},\"image\":{\"@id\":\"https:\\\/\\\/pexly.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.instagram.com\\\/pexly.ai.human\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/pexly\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Trainer &amp; Quality Manager - Pexly","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/pexly.com\/vacancy\/trainer-quality-manager\/","og_locale":"de_DE","og_type":"article","og_title":"Trainer &amp; Quality Manager - Pexly","og_description":"Pexly&nbsp;is an international company located in Ukraine. We empower businesses all over the world through providing remote assistants and outsourced teams specialized in customer support, agile sales and marketing support.&nbsp;...","og_url":"https:\/\/pexly.com\/vacancy\/trainer-quality-manager\/","og_site_name":"Pexly","article_modified_time":"2026-05-21T12:47:30+00:00","og_image":[{"width":945,"height":1000,"url":"https:\/\/pexly.com\/wp-content\/uploads\/2021\/11\/pexly-human-operator.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Gesch\u00e4tzte Lesezeit":"1\u00a0Minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/pexly.com\/vacancy\/trainer-quality-manager\/","url":"https:\/\/pexly.com\/vacancy\/trainer-quality-manager\/","name":"Trainer &amp; Quality Manager - Pexly","isPartOf":{"@id":"https:\/\/pexly.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/pexly.com\/vacancy\/trainer-quality-manager\/#primaryimage"},"image":{"@id":"https:\/\/pexly.com\/vacancy\/trainer-quality-manager\/#primaryimage"},"thumbnailUrl":"https:\/\/pexly.com\/wp-content\/uploads\/2021\/11\/pexly-human-operator.jpg","datePublished":"2026-05-21T12:36:12+00:00","dateModified":"2026-05-21T12:47:30+00:00","breadcrumb":{"@id":"https:\/\/pexly.com\/vacancy\/trainer-quality-manager\/#breadcrumb"},"inLanguage":"de","potentialAction":[{"@type":"ReadAction","target":["https:\/\/pexly.com\/vacancy\/trainer-quality-manager\/"]}]},{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/pexly.com\/vacancy\/trainer-quality-manager\/#primaryimage","url":"https:\/\/pexly.com\/wp-content\/uploads\/2021\/11\/pexly-human-operator.jpg","contentUrl":"https:\/\/pexly.com\/wp-content\/uploads\/2021\/11\/pexly-human-operator.jpg","width":945,"height":1000,"caption":"pexly-live-human-operator"},{"@type":"BreadcrumbList","@id":"https:\/\/pexly.com\/vacancy\/trainer-quality-manager\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/pexly.com\/de\/"},{"@type":"ListItem","position":2,"name":"Trainer &amp; Quality Manager"}]},{"@type":"WebSite","@id":"https:\/\/pexly.com\/#website","url":"https:\/\/pexly.com\/","name":"Pexly","description":"Next-Generation Outsourced Customer Support","publisher":{"@id":"https:\/\/pexly.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/pexly.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"de"},{"@type":"Organization","@id":"https:\/\/pexly.com\/#organization","name":"Pexly","url":"https:\/\/pexly.com\/","logo":{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/pexly.com\/#\/schema\/logo\/image\/","url":"https:\/\/pexly.com\/wp-content\/uploads\/2026\/01\/pexly-logo.png","contentUrl":"https:\/\/pexly.com\/wp-content\/uploads\/2026\/01\/pexly-logo.png","width":832,"height":832,"caption":"Pexly"},"image":{"@id":"https:\/\/pexly.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.instagram.com\/pexly.ai.human\/","https:\/\/www.linkedin.com\/company\/pexly\/"]}]}},"_links":{"self":[{"href":"https:\/\/pexly.com\/de\/wp-json\/wp\/v2\/vacancy\/25003","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pexly.com\/de\/wp-json\/wp\/v2\/vacancy"}],"about":[{"href":"https:\/\/pexly.com\/de\/wp-json\/wp\/v2\/types\/vacancy"}],"version-history":[{"count":1,"href":"https:\/\/pexly.com\/de\/wp-json\/wp\/v2\/vacancy\/25003\/revisions"}],"predecessor-version":[{"id":25004,"href":"https:\/\/pexly.com\/de\/wp-json\/wp\/v2\/vacancy\/25003\/revisions\/25004"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pexly.com\/de\/wp-json\/wp\/v2\/media\/24093"}],"wp:attachment":[{"href":"https:\/\/pexly.com\/de\/wp-json\/wp\/v2\/media?parent=25003"}],"wp:term":[{"taxonomy":"categories","embeddable":true,"href":"https:\/\/pexly.com\/de\/wp-json\/wp\/v2\/categories?post=25003"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}