{"id":25015,"date":"2026-05-21T12:42:09","date_gmt":"2026-05-21T12:42:09","guid":{"rendered":"https:\/\/pexly.com\/?post_type=vacancy&p=25015"},"modified":"2026-07-02T10:22:00","modified_gmt":"2026-07-02T10:22:00","slug":"customer-support-manager-with-portuguese","status":"publish","type":"vacancy","link":"https:\/\/pexly.com\/de\/vacancy\/customer-support-manager-with-portuguese\/","title":{"rendered":"Customer Support Manager with Portuguese"},"content":{"rendered":"\n

PEXLY<\/strong> is an international company. We empower businesses all over the world through providing remote assistants and outsourced teams specialized in data collection and processing, customer support, agile sales and marketing support.
Now we are looking for customer support manager fluent Portuguese<\/strong> with B2\/C1 English<\/strong> and language. You will need to answer clients\u2019 requests by phone, chat and email.
It is a remote full-time position.
Schedule:<\/strong> 8 hours per day \u2013 to be negotiated during interview<\/p>\n\n\n\n

What we offer:<\/strong><\/h4>\n\n\n\n
    \n
  • Experience in the international company working with people around the globe;<\/li>\n\n\n\n
  • Yearly incentive \u2013 depends on the execution of the KPI<\/li>\n\n\n\n
  • Training will be provided from the company\u2019s side.<\/li>\n\n\n\n
  • Dynamic work in a young team of like-minded people in a dynamic business sphere<\/li>\n<\/ul>\n\n\n\n

    Your responsibilities:<\/h4>\n\n\n\n
      \n
    • Respond to customer requests: how to buy the product online, how to pay, how to
      track parcel with a product, how to return product and get money back;<\/li>\n\n\n\n
    • Solving tickets in Zendesk.<\/li>\n<\/ul>\n\n\n\n

      You are our perfect candidate if you have:<\/strong><\/h4>\n\n\n\n
        \n
      • Fluent Portuguese and B2\/C1 English;<\/li>\n\n\n\n
      • Good computer skills;<\/li>\n\n\n\n
      • Work experience will be an advantage.<\/li>\n\n\n\n
      • Selfemployment. We will sign a contract with you as with independant businessman.<\/li>\n\n\n\n
      • You can work from home, don\u2019t be distracted<\/li>\n\n\n\n
      • Have your own PC and good Internet connection<\/li>\n\n\n\n
      • Ability to work in a stressful situation, skills of active listening and attention to detail, respect for the Client, focus on helping Clients, empathy, calm character.<\/li>\n\n\n\n
      • Knowledge or experience of Zendesk or Freshdesk will be advantage<\/li>\n<\/ul>\n\n\n\n

        We will be glad to welcome you in our team. Grow your career with PEXLY!<\/strong><\/p>\n\n\n\n

        Send Your CV<\/strong><\/p>\n\n\n\n

        Want to join our team just not sure if we have this position open?
        Just fill out the form and attach your CV. We\u2019ll come back to you<\/p>\n\n\n\n\t\t\t\t\t\t