{"id":25019,"date":"2026-05-21T12:44:04","date_gmt":"2026-05-21T12:44:04","guid":{"rendered":"https:\/\/pexly.com\/?post_type=vacancy&#038;p=25019"},"modified":"2026-05-21T12:46:56","modified_gmt":"2026-05-21T12:46:56","slug":"german-speaking-customer-support-representative","status":"publish","type":"vacancy","link":"https:\/\/pexly.com\/de\/vacancy\/german-speaking-customer-support-representative\/","title":{"rendered":"German speaking Customer Support Representative"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">oin our fast growing company as a&nbsp;<strong>German Speaking Customer Support Representative<\/strong>&nbsp;with English B1 and&nbsp;<strong>German B2<\/strong>&nbsp;language skills.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>You will work for customers of a leading E-Commerce for automotive spare parts in Europe.<br><\/strong><strong>It is a remote full-time position.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>At PEXLY you have great opportunity to get:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><\/li>\n\n\n\n<li>\u2013 Experience in the international company working with people around the globe;<\/li>\n\n\n\n<li><strong>\u2013 Compensation \u2013 $800\/monthly for the first 3 months, and $900\/monthly after 3 months<\/strong><\/li>\n\n\n\n<li>\u2013 Training will be provided by the company and the client.<\/li>\n\n\n\n<li>\u2013 Dynamic work in a young team of like-minded people in a technical business sphere<\/li>\n\n\n\n<li>\u2013 Management\u2019s attention, support and motivation.<\/li>\n\n\n\n<li><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Your responsibilities:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u2013 Provide\u00a0<strong>customer support via emails, chats, calls;<\/strong><\/li>\n\n\n\n<li>\u2013 Answer\u00a0<strong>general and order-related questions<\/strong>;<\/li>\n\n\n\n<li>\u2013 Work with\u00a0<strong>complaints<\/strong>;<\/li>\n\n\n\n<li><strong>\u2013 Escalate complex issues<\/strong>\u00a0to the technical department;<\/li>\n\n\n\n<li><strong>\u2013 Report to senior management<\/strong>\u00a0on customers\u2019 feedback, complaints, quality etc.<\/li>\n\n\n\n<li>\u2013 Perform other related CS tasks.<\/li>\n\n\n\n<li>\u2013 You will support customers with questions related to future, existing, or past orders such as advising, modifying, or canceling orders, shipment delays, incomplete or wrong orders, and damaged products.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You are our&nbsp;<strong>perfect candidate<\/strong>&nbsp;if you are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Friendly nice open-minded person with empathy<\/strong><\/li>\n\n\n\n<li><strong>Team-player<\/strong><\/li>\n\n\n\n<li>Needs to have English B1 and\u00a0<strong>German B2\u00a0<\/strong>writing and speaking;<\/li>\n\n\n\n<li>You are ready and can work in the proposed schedule;<\/li>\n\n\n\n<li><strong>Ability to work in a stressful situation, skills of active listening and attention to detail, respect for the Client, focus on helping Clients, calm character;<\/strong><\/li>\n\n\n\n<li>Good computer skills;<\/li>\n\n\n\n<li><strong>Self-employment<\/strong>. We will sign a contract with you as with independent businessman;<\/li>\n\n\n\n<li>You can work from home, don\u2019t be distracted;<\/li>\n\n\n\n<li>Knows\u00a0<strong>Google Suite<\/strong>\u00a0(Gmail, Docs, Sheets, Calendar),\u00a0<strong>CRM Genesis as advantage;<\/strong><\/li>\n\n\n\n<li>Have your own PC and good Internet connection.<\/li>\n\n\n\n<li><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>PEXLY<\/strong>&nbsp;is a global company. We empower businesses all over the world through providing remote assistants and outsourced teams specialized in customer support, tech support, back office activities, and agile sales and marketing support.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We respect the individuality and culture of each member of our large team, and appreciate the contribution of each employee to support our Customers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We will be glad to welcome you to our team. Grow your career with<strong>&nbsp;PEXLY<\/strong>!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>oin our fast growing company as a&nbsp;German Speaking Customer Support Representative&nbsp;with English B1 and&nbsp;German B2&nbsp;language skills. You will work for customers of a leading E-Commerce for automotive spare parts in&#8230;<\/p>\n","protected":false},"featured_media":24093,"template":"","categories":[122],"class_list":["post-25019","vacancy","type-vacancy","status-publish","has-post-thumbnail","categories-german"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>German speaking Customer Support Representative - Pexly<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pexly.com\/vacancy\/german-speaking-customer-support-representative\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"German speaking Customer Support Representative - Pexly\" \/>\n<meta property=\"og:description\" content=\"oin our fast growing company as a&nbsp;German Speaking Customer Support Representative&nbsp;with English B1 and&nbsp;German B2&nbsp;language skills. 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