{"id":24546,"date":"2026-03-29T17:52:59","date_gmt":"2026-03-29T17:52:59","guid":{"rendered":"https:\/\/pexly.com\/diensten-hybride-klantenservice-met-ai-en-menselijke-medewerkers\/"},"modified":"2026-04-30T20:15:06","modified_gmt":"2026-04-30T20:15:06","slug":"diensten-hybride-klantenservice-met-ai-en-menselijke-medewerkers","status":"publish","type":"page","link":"https:\/\/pexly.com\/nl\/diensten-hybride-klantenservice-met-ai-en-menselijke-medewerkers\/","title":{"rendered":"DIENSTEN – Hybride klantenservice met AI en menselijke medewerkers"},"content":{"rendered":"[vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#18191C00″ bg_image=”23438″ bg_image_type=”default” bg_position=”center center” background_image_loading=”default” bg_repeat=”no-repeat” scene_position=”center” top_padding=”10%” bottom_padding=”10%” text_color=”light” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=”” height_desktop=”510″][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][split_line_heading line_reveal_by_space_text_effect=”default” font_style=”h1″ content_alignment=”default” mobile_content_alignment=”inherit” animation_type=”line-reveal-by-space” link_target=”_self” text_content=”AI & Hybride Klantenservice” text_direction=”default”][\/split_line_heading][vc_column_text css_animation=”bottom-to-top” css=”.vc_custom_1774808625776{margin-top: 15px !important;}” max_width=”500″ text_direction=”default”]Wij bieden klantenserviceoplossingen op maat, waarbij we de empathie en expertise van menselijke medewerkers combineren met AI. Zo garanderen we snelle reactietijden, hoogwaardige interacties en een uitzonderlijke klanttevredenheid. 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Iedereen belooft je snelle AI.
\nWie houdt daar toezicht op?<\/h2>\n[\/vc_column_text][vc_column_text css=”” text_direction=”default”]\n

Uw klanten willen geen \u2018AI-ondersteuning\u2019 of \u2018menselijke ondersteuning\u2019. Ze willen direct de juiste hulp \u2013 en ze willen dat die correct, rustig en in lijn met het merk is. De AI + Human Hybrid van Pexly is gebouwd als een echte symbiose: AI verwerkt het herhaalbare volume snel, terwijl getrainde menselijke specialisten toezicht houden op de kwaliteit en verantwoordelijk zijn voor de resultaten. Dat betekent geen lange wachtrijen voor eenvoudige vragen, en geen riskante automatisering wanneer een zaak te maken heeft met geld, beleid, uitzonderingen of emoties. U krijgt moderne effici\u00ebntie zonder in te boeten aan vertrouwen. <\/p>\n

Ons hybride model functioneert als een volwaardige bedrijfsvoering, niet als een experiment. AI versnelt het tri\u00ebren, doorsturen, taggen, samenvatten en opzoeken van kennis over verschillende kanalen en talen heen, waardoor de prestaties zelfs tijdens piekmomenten stabiel blijven. Mensen grijpen precies in waar AI het niet alleen zou moeten doen \u2013 complexe probleemoplossing, terugbetalingen en geschillen, VIP-zaken, klachten en gevoelige escalaties \u2013 en brengen empathie, inzicht en verantwoordelijkheid in. De overdracht is ontworpen, niet ge\u00efmproviseerd: duidelijke regels, kwaliteitscontroles en escalatiepaden zorgen voor consistentie vanaf het eerste bericht tot de oplossing. <\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”70px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”25″ bottom_padding=”15″ text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”small_desktop” animation_type=”default” enable_animation=”true” animation=”fade-in-from-bottom” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text css_animation=”none” css=”.vc_custom_1772918444795{margin-bottom: 10px !important;}” text_direction=”default”]\n

Altijd beschikbaar<\/h3>\n[\/vc_column_text][nectar_responsive_text inherited_font_style=”default” text_direction=”default”]24\/7 altijd beschikbare meertalige<\/strong> service, dag en nacht. Met onze omnichannel-oplossingen<\/strong> kunt u uw bestaande platforms en digitale tools behouden. Geen ‘rip & replace’ nodig.[\/nectar_responsive_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”small_desktop” animation_type=”default” enable_animation=”true” animation=”fade-in-from-bottom” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text css_animation=”none” css=”.vc_custom_1772918437128{margin-bottom: 10px !important;}” text_direction=”default”]\n

Always Accountable<\/h3>\n[\/vc_column_text][nectar_responsive_text inherited_font_style=”default” text_direction=”default”]Gepersonaliseerde klantondersteuningsniveaus<\/strong> met door AI verbeterde<\/strong> effici\u00ebntie om klantbetrokkenheid en -tevredenheid via elk kanaal te stimuleren.[\/nectar_responsive_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bottom_padding=”0px” bottom_padding_tablet=”40px” bottom_padding_phone=”40px” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” 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text_direction=”default”]\n

Voordelen en veelvoorkomende resultaten van Pexly<\/h2>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/6″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_icon icon_family=”iconsmind” icon_style=”default” icon_color_type=”color_scheme” icon_color=”extra-color-gradient-1″ icon_padding=”25px” pointer_events=”all” icon_iconsmind=”iconsmind-Shield” margin_bottom=”15″ icon_size=”50″][vc_column_text css_animation=”none” css=”.vc_custom_1773150288286{margin-bottom: 15px !important;padding-right: 20px !important;}” text_direction=”default”]\n

De reputatie van het merk beschermen<\/h4>\n[\/vc_column_text][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/6″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_icon icon_family=”iconsmind” icon_style=”default” icon_color_type=”color_scheme” icon_color=”extra-color-gradient-1″ icon_padding=”25px” pointer_events=”all” icon_iconsmind=”iconsmind-Running” margin_bottom=”15″ icon_size=”50″][vc_column_text css_animation=”none” css=”.vc_custom_1773150335969{margin-bottom: 15px !important;padding-right: 20px !important;}” text_direction=”default”]\n

De reactiesnelheid verbeteren<\/h4>\n[\/vc_column_text][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/6″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_icon icon_family=”iconsmind” icon_style=”default” icon_color_type=”color_scheme” icon_color=”extra-color-gradient-1″ icon_padding=”25px” pointer_events=”all” icon_iconsmind=”iconsmind-Movie-Ticket” margin_bottom=”15″ icon_size=”50″][vc_column_text css_animation=”none” css=”.vc_custom_1773075484804{margin-bottom: 15px !important;padding-right: 20px !important;}” text_direction=”default”]\n

Minder achterstand \/ minder oude tickets<\/h4>\n[\/vc_column_text][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/6″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_icon icon_family=”iconsmind” icon_style=”default” icon_color_type=”color_scheme” icon_color=”extra-color-gradient-1″ icon_padding=”25px” pointer_events=”all” icon_iconsmind=”iconsmind-Speak” margin_bottom=”15″ icon_size=”50″][vc_column_text css_animation=”none” css=”.vc_custom_1773150427136{margin-bottom: 15px !important;padding-right: 20px !important;}” text_direction=”default”]\n

Minder herhalingen<\/span><\/h4>\n[\/vc_column_text][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/6″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_icon icon_family=”iconsmind” icon_style=”default” icon_color_type=”color_scheme” icon_color=”extra-color-gradient-1″ icon_padding=”25px” pointer_events=”all” icon_iconsmind=”iconsmind-weight-Lift” margin_bottom=”15″ icon_size=”50″][vc_column_text css_animation=”none” css=”.vc_custom_1773150488595{margin-bottom: 15px !important;padding-right: 20px !important;}” text_direction=”default”]\n

Vermindering van de interne belasting<\/h4>\n[\/vc_column_text][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/6″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_icon icon_family=”iconsmind” icon_style=”default” icon_color_type=”color_scheme” icon_color=”extra-color-gradient-1″ icon_padding=”25px” pointer_events=”all” icon_iconsmind=”iconsmind-Movie-Ticket” margin_bottom=”15″ icon_size=”50″][vc_column_text css_animation=”none” css=”.vc_custom_1773150525964{margin-bottom: 15px !important;padding-right: 20px !important;}” text_direction=”default”]\n

Hoger percentage<\/h4>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#262323″ scene_position=”center” top_padding=”10%” bottom_padding=”10%” text_color=”light” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” id=”more-features” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=”” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”padding-4-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”right” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-bottom” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text css_animation=”fadeInUp” css=”” text_direction=”default”]\n

Pexly is een toonaangevend internationaal outsourcingbedrijf met medewerkers op afstand uit de hele wereld.<\/strong><\/h3>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”50″ text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-bottom” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][fancy_box box_style=”color_box_hover” icon_family=”fontawesome” image_url=”https:\/\/themenectar.com\/img\/demo-media\/unsplash\/webp\/600-600-flame.webp” color=”extra-color-gradient-1″ color_box_hover_overlay_opacity=”default” box_alignment=”left” enable_border=”true” border_radius=”default” image_loading=”default” color_scheme=”dark” secondary_content=”here’s some awesome text that would only be shown on hover” min_height=”300″ icon_fontawesome=”fa fa-android”]\n

AI voor snelheid en schaalbaarheid<\/h3>\n
\n
    \n
  • Directe antwoorden op veelgestelde vragen (FAQ\u2019s, statuscontroles, eenvoudige handleidingen)<\/li>\n
  • Slimme triage: labelen, doorsturen, prioriteren<\/li>\n
  • Samenvattingen + context verzamelen om heen-en-weer-gepraat te verminderen<\/li>\n
  • Informatie ophalen zodat antwoorden consistent blijven<\/li>\n
  • 24\/7 wachtrijbeheer tijdens piekmomenten<\/li>\n<\/ul>\n<\/div>\n[\/fancy_box][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-bottom” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” delay=”100″][fancy_box box_style=”color_box_hover” icon_family=”fontawesome” image_url=”22968″ color=”extra-color-gradient-1″ color_box_hover_overlay_opacity=”default” box_alignment=”left” enable_border=”true” border_radius=”default” image_loading=”default” color_scheme=”dark” secondary_content=”here’s some awesome text that would only be shown on hover” min_height=”300″ icon_fontawesome=”fa fa-users”]\n

    Mensen voor oordeel en zorg
    <\/h3>\n
    \n
      \n
    • Omgaan met uitzonderingen, randgevallen en beleidsbeslissingen<\/li>\n
    • Reageer met empathie op gefrustreerde klanten<\/li>\n
    • Zelfstandig complexe kwesties van begin tot eind afhandelen (terugbetalingen, geschillen, gevoelige zaken)<\/li>\n
    • Zorg ervoor dat de stem en toon van het merk consistent blijven, ongeacht het kanaal of de taal<\/li>\n
    • Neem weloverwogen beslissingen wanneer er veel op het spel staat<\/li>\n<\/ul>\n<\/div>\n[\/fancy_box][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-bottom” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” delay=”200″][fancy_box box_style=”color_box_hover” icon_family=”fontawesome” image_url=”22968″ color=”extra-color-gradient-1″ color_box_hover_overlay_opacity=”default” box_alignment=”left” enable_border=”true” border_radius=”default” image_loading=”default” color_scheme=”dark” secondary_content=”here’s some awesome text that would only be shown on hover” min_height=”300″ icon_fontawesome=”fa fa-handshake-o”]\n

      Samen: betrouwbare resultaten<\/h3>\n
      \n
        \n
      • Door mensen gecontroleerde AI (veiligheidsmaatregelen, kwaliteitscontrole en goedkeuringsregels)<\/li>\n
      • Vlotte overdracht: AI zorgt voor de context, mensen lossen het sneller op<\/li>\n
      • Minder fouten en antwoorden die \u2018met overtuiging verkeerd\u2019 zijn<\/li>\n
      • Betere KPI\u2019s: snellere respons + hogere beeldkwaliteit<\/li>\n
      • Schaalbaarheid zonder aan vertrouwen in te boeten \u2013 snelheid en verantwoordelijkheid<\/li>\n<\/ul>\n<\/div>\n[\/fancy_box][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”10px” equal_height=”yes” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”5%” bottom_padding=”10%” top_padding_tablet=”10%” bottom_padding_tablet=”20%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column top_padding_desktop=”30px” constrain_group_100=”yes” bottom_padding_desktop=”30px” left_padding_desktop=”30px” constrain_group_101=”yes” right_padding_desktop=”30px” flex_gap_desktop=”10px” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ background_image=”23391″ background_image_type=”default” background_image_position=”center center” background_image_stacking=”default” enable_bg_scale=”true” background_image_loading=”default” column_backdrop_filter=”none” font_color=”#FFFFFF” column_shadow=”none” column_border_radius=”15px” column_link_target=”_self” column_position=”default” advanced_gradient_radial_position=”top left” width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” parallax_bg=”true” parallax_bg_speed=”minimum” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”advanced” content_layout=”flexbox” gradient_type=”advanced” flex_layout_desktop=”column” flex_justify_content_desktop=”space-between” flex_align_items_desktop=”stretch” flex_align_items_phone=”” flex_wrap_desktop=”nowrap” flex_reverse_desktop=”false” advanced_gradient_display_type=”radial”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”10%” constrain_group_1=”yes” bottom_padding=”10%” left_padding_desktop=”10%” constrain_group_2=”yes” right_padding_desktop=”10%” top_padding_tablet=”5%” constrain_group_3=”yes” bottom_padding_tablet=”5%” left_padding_tablet=”5%” constrain_group_4=”yes” right_padding_tablet=”5%” top_padding_phone=”0″ constrain_group_5=”yes” bottom_padding_phone=”0″ left_padding_phone=”0″ constrain_group_6=”yes” right_padding_phone=”0″ text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all” height_desktop=”100%” min_height_tablet=”425px” min_height_phone=”400px”][vc_column_inner top_padding_desktop=”40px” constrain_group_100=”yes” bottom_padding_desktop=”40px” left_padding_desktop=”40px” constrain_group_101=”yes” right_padding_desktop=”40px” top_padding_tablet=”20px” constrain_group_102=”yes” bottom_padding_tablet=”20px” left_padding_tablet=”20px” constrain_group_103=”yes” right_padding_tablet=”20px” flex_gap_desktop=”10px” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#EBE9E5AB” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”15px” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”advanced” content_layout=”flexbox” gradient_type=”default” flex_layout_desktop=”column” flex_justify_content_desktop=”center” flex_align_items_desktop=”center” flex_align_items_phone=”” flex_wrap_desktop=”nowrap” flex_reverse_desktop=”false” min_height_desktop=”100%”][nectar_chat_thread outgoing_bubble_image=”215″ outgoing_bubble_name=”Julia Smith” outgoing_bubble_color=”#FBB61D” outgoing_text_color=”#161514″ incoming_bubble_image=”23265″ incoming_bubble_name=”Pexly AI” incoming_bubble_color=”#F26522″ incoming_text_color=”#161514″ image_size=”30″ border_radius=”20″ animation=”typing” auto_height_animation=”true” loop_animation=”true”][nectar_chat_thread_bubble]Welkom terug, Julia. Hoe kan ik je vandaag van dienst zijn?[\/nectar_chat_thread_bubble] [nectar_chat_thread_bubble direction=”outgoing”]Kun je personeel zoeken voor mijn webwinkel?[\/nectar_chat_thread_bubble] [nectar_chat_thread_bubble]We hebben een specialist voor je project gevonden; zijn naam is Jake<\/strong>. Meer informatie vind je –> hier<\/strong>.[\/nectar_chat_thread_bubble][\/nectar_chat_thread][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” desktop_text_alignment=”center” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” content_layout=”flexbox” gradient_type=”default” flex_layout_desktop=”column” flex_justify_content_desktop=”space-between” flex_align_items_desktop=”stretch” flex_align_items_phone=”” flex_wrap_desktop=”nowrap” flex_reverse_desktop=”false”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all” css=”.vc_custom_1753750120307{border-radius: 15px !important;}” height_desktop=”100%”][vc_column_inner top_padding_desktop=”30px” constrain_group_100=”yes” bottom_padding_desktop=”30px” left_padding_desktop=”30px” constrain_group_101=”yes” right_padding_desktop=”30px” flex_gap_desktop=”20px” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#FFFFFF00″ background_color_opacity=”1″ background_hover_color_opacity=”1″ background_image=”23405″ background_image_phone=”23406″ background_image_position=”center center” background_image_stacking=”default” enable_bg_scale=”true” background_image_loading=”default” column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”15px” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”advanced” content_layout=”flexbox” gradient_type=”default” height_desktop=”100%” flex_layout_desktop=”column” flex_justify_content_desktop=”space-between” flex_align_items_desktop=”flex-start” flex_align_items_phone=”” flex_wrap_desktop=”nowrap” flex_reverse_desktop=”false” min_height_desktop=”300px” min_height_phone=”200px”][nectar_responsive_text inherited_font_style=”default” text_color=”#FFFFFF” font_line_height=”1.3″ text_direction=”default”]\n

        Uw retentiestrategie ondersteunen<\/h2>\n[\/nectar_responsive_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”center” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all” css=”.vc_custom_1776454784669{background-color: #FFFFFF !important;border-radius: 15px !important;}” height_desktop=”100%”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” desktop_text_alignment=”center” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ background_image=”23994″ background_image_position=”center top” background_image_stacking=”default” enable_bg_scale=”true” background_image_loading=”default” column_backdrop_filter=”none” font_color=”#000000″ column_shadow=”none” column_border_radius=”15px” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” content_layout=”flexbox” gradient_type=”default” height_desktop=”100%” flex_layout_desktop=”column” flex_justify_content_desktop=”space-between” flex_align_items_desktop=”flex-start” flex_align_items_phone=”” flex_wrap_desktop=”nowrap” flex_reverse_desktop=”false” min_height_desktop=”300px” min_height_phone=”200px”][divider line_type=”No Line” custom_height=”20″][vc_column_text css_animation=”bounceInUp” css=”” text_direction=”default”]\n

        45\u201360%<\/strong><\/h2>\n

        De responstijd bij de eerste melding is binnen de eerste 60<\/strong> dagen met 45%<\/strong> verkort.<\/p>\n[\/vc_column_text][divider line_type=”No Line” custom_height=”20″][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” content_layout=”flexbox” gradient_type=”default” flex_layout_desktop=”column” flex_justify_content_desktop=”flex-start” flex_align_items_desktop=”stretch” flex_align_items_phone=”” flex_wrap_desktop=”nowrap” flex_reverse_desktop=”false”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”center” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all” css=”.vc_custom_1773078220561{background-color: #FFFFFF !important;border-radius: 15px !important;}” height_desktop=”100%”][vc_column_inner top_padding_desktop=”30px” constrain_group_100=”yes” bottom_padding_desktop=”30px” left_padding_desktop=”30px” constrain_group_101=”yes” right_padding_desktop=”30px” flex_gap_desktop=”10px” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ background_image=”23993″ background_image_position=”right bottom” background_image_stacking=”default” background_image_loading=”default” column_backdrop_filter=”none” font_color=”#FFFFFF” column_shadow=”none” column_border_radius=”15px” column_link_target=”_self” overflow=”visible” color_overlay=”#EF5D4100″ color_overlay_2=”#F2652200″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”advanced” content_layout=”flexbox” gradient_type=”default” height_desktop=”100%” flex_layout_desktop=”column” flex_justify_content_desktop=”space-between” flex_align_items_desktop=”flex-start” flex_align_items_phone=”” flex_wrap_desktop=”nowrap” flex_reverse_desktop=”false” min_height_desktop=”250px” min_height_phone=”200px”][vc_column_text css_animation=”bounceInLeft” css=”” text_direction=”default”]\n

        15\u201335%<\/h2>\n

        lagere kosten per contact<\/p>\n

        De servicekosten zijn binnen 90 <\/strong>dagen met 25%<\/strong> gedaald dankzij automatisering<\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all” css=”.vc_custom_1753750120307{border-radius: 15px !important;}” height_desktop=”100%”][vc_column_inner top_padding_desktop=”30px” constrain_group_100=”yes” bottom_padding_desktop=”30px” left_padding_desktop=”30px” constrain_group_101=”yes” right_padding_desktop=”30px” flex_gap_desktop=”10px” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#FFFFFF” background_color_opacity=”1″ background_hover_color_opacity=”1″ background_image=”23417″ background_image_position=”right center” background_image_stacking=”front” enable_bg_scale=”true” background_image_loading=”default” column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”15px” column_link_target=”_self” overflow=”visible” advanced_gradient=”radial-gradient(circle at center, rgb(248,163,29) 45%, rgb(251,255,0) 100%)” width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” mask_enable=”true” mask_shape=”blur-gradient” column_padding_type=”advanced” content_layout=”flexbox” gradient_type=”advanced” height_desktop=”100%” flex_layout_desktop=”column” flex_justify_content_desktop=”flex-end” flex_align_items_desktop=”center” flex_align_items_phone=”” flex_wrap_desktop=”nowrap” flex_reverse_desktop=”false” min_height_desktop=”450px” advanced_gradient_display_type=”radial”][divider line_type=”No Line” custom_height=”100%”][nectar_cta btn_style=”text-reveal” heading_tag=”span” border_radius=”100″ link_type=”regular” button_color=”custom” button_color_custom=”#FFFFFF” text_color=”#000000″ button_border_thickness=”0px” alignment=”stretch” alignment_tablet=”default” alignment_phone=”default” constrain_group_3=”yes” constrain_group_4=”yes” icon_gap=”20″ display=”inline” display_tablet=”inherit” display_phone=”inherit” icon_family=”none” link_text=”Aan de slag” padding_top=”0.5em” padding_bottom=”0.5em” padding_left=”1.4em” padding_right=”1.4em” margin_top=”20px”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/12″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”5\/6″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” content_layout=”default” gradient_type=”default”][vc_column_text css=”” text_direction=”default”]\n

        Uw hulpmiddelen en kanalen \u2013 Ons team<\/h2>\n[\/vc_column_text][nectar_responsive_text inherited_font_style=”default” text_direction=”default”]\n
        \n
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        \n
        \n
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        \n

        Pexly ondersteunt wereldwijd hybride klantenservice (AI + mens<\/strong>) met meertalige ondersteuning en een omnichannelopstelling die naadloos aansluit op uw bestaande tools en workflows, zodat u uw bedrijfsvoering niet hoeft te herzien om op grote schaal snelle, betrouwbare service te bieden. Wij zijn gebouwd voor de echte mix van ondersteuning: grote hoeveelheden repetitieve vragen die direct door AI worden afgehandeld<\/strong>, en complexe zaken, klachten, terugbetalingen, geschillen, VIP-klanten en pieken in het hoogseizoen<\/strong> die worden behandeld door getrainde specialisten met rustige, empathische communicatie. Als u alleen op AI vertrouwt \u2013 of als u outsourcing heeft geprobeerd die kil of inconsistent aanvoelde \u2013 dan is dit het verschil: AI voor snelheid, mensen voor zorg en verantwoordelijkheid, die 24\/7 samenwerken, dag en nacht.<\/strong> <\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

        <\/div>\n
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        <\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n
        <\/div>\n[\/nectar_responsive_text][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/12″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column][\/vc_row][vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” 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        Bewezen resultaten waarop u kunt vertrouwen<\/h2>\n[\/vc_column_text][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”padding-4-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][milestone heading_inherit=”h2″ symbol_position=”after” subject_padding=”2%” color=”Extra-Color-1″ effect=”count” symbol_alignment=”Superscript” milestone_alignment=”default” number=”750″ symbol=”+” subject=”Personeelsagenten” number_font_size=”92″ symbol_font_size=”40″][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][milestone heading_inherit=”h2″ symbol_position=”after” subject_padding=”2%” color=”Accent-Color” effect=”count” symbol_alignment=”Superscript” milestone_alignment=”default” number=”250″ subject=”Voltooide projecten” number_font_size=”92″ symbol=”+” symbol_font_size=”42″][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][milestone heading_inherit=”h2″ symbol_position=”after” subject_padding=”2%” color=”Extra-Color-1″ effect=”count” symbol_alignment=”Superscript” milestone_alignment=”default” number=”99″ subject=”Klanttevredenheidsscore” number_font_size=”92″ symbol=”%” symbol_font_size=”40″][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][milestone heading_inherit=”h2″ symbol_position=”after” subject_padding=”2%” color=”Accent-Color” effect=”count” symbol_alignment=”Superscript” milestone_alignment=”default” number=”50″ subject=”Talen” number_font_size=”92″ symbol=”+” symbol_font_size=”40″][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/12″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#FFFFFFB0″ bg_image=”23402″ bg_image_type=”default” bg_position=”left top” background_image_loading=”default” bg_repeat=”no-repeat” scene_position=”center” top_padding=”8%” bottom_padding=”8%” text_color=”light” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” color_overlay=”#0a0a0a” overlay_strength=”0.8″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=”” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2\/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” offset=”vc_col-xs-12″][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-bottom” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Betrouwbare klantenservice is een van de krachtigste groeifactoren voor een merk, omdat hier het vertrouwen wordt behouden of juist stilletjes verloren gaat.” use_theme_fonts=”yes” css_animation=”none” css=””][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-bottom” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_responsive_text inherited_font_style=”default” text_direction=”default”]Wanneer ondersteuning door mensen wordt geleid en door AI wordt ondersteund, profiteert u van het beste van beide werelden: AI verwerkt routinematige taken snel (directe antwoorden, slimme doorverwijzing, snellere triage), terwijl getrainde specialisten toezicht houden op de interactie, fouten opsporen en het overnemen op momenten waarop beoordelingsvermogen, beleidsbeslissingen of emotionele intelligentie vereist zijn. Deze combinatie verkort de responstijden zonder dat dit ten koste gaat van de kwaliteit, zorgt ervoor dat uw merkstem consistent blijft in alle kanalen en talen, vermindert escalaties en herhaalde contacten, en beschermt uw reputatie wanneer gesprekken in het openbaar plaatsvinden. Het resultaat is meetbaar: minder onopgeloste threads, hogere klanttevredenheid, sterkere retentie en een ondersteuningsoperatie die meegroeit met de vraag \u2013 dag en nacht \u2013 zonder dat klantenservice een risico wordt.[\/nectar_responsive_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” 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        Boek uw demo!<\/h3>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” offset=”vc_hidden-sm vc_hidden-xs”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”10%” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”padding-2-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” offset=”vc_col-xs-2″][image_with_animation image_url=”23482″ image_size=”large” max_width=”100%” max_width_mobile=”default” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” mask_enable=”true” mask_shape=”circle-rect” mask_size=”contain”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” offset=”vc_col-lg-offset-0 vc_col-md-offset-0 vc_col-xs-8″][nectar_responsive_text inherited_font_style=”default” font_size_max=”32px” text_color=”#FFFFFF” font_size_desktop=”2vw” font_line_height=”1.5″ font_size_phone=”4.7vw” font_size_tablet=”2.5vw” text_direction=”default”]\n

        Zorg voor schone leidingen <\/strong>en een positieve SLA!<\/h2>\n

        <\/h4>\n[\/nectar_responsive_text][nectar_highlighted_text color_type=”regular” highlight_color=”#ff1053″ style=”half_text” text_direction=”default”]\n

        “Wij stellen uw kosteneffici\u00ebnte teams samen en beheren deze. Onze medewerkers zijn over de hele wereld verspreid, spreken meer dan 50 talen en staan 24 uur per dag, 7 dagen per week voor u klaar.”<\/h4>\n[\/nectar_highlighted_text][nectar_responsive_text inherited_font_style=”default” text_direction=”default”]Michel Mertens,<\/strong>
        \nAlgemeen directeur<\/em>[\/nectar_responsive_text][nectar_icon icon_family=”iconsmind” icon_style=”default” icon_color_type=”color_scheme” icon_color=”white” open_new_tab=”true” icon_padding=”20px” pointer_events=”all” icon_iconsmind=”iconsmind-Linkedin-2″ icon_size=”29″ margin_left=”-20px” url=”https:\/\/www.linkedin.com\/in\/michel-mertens-a8778517\/”][nectar_icon icon_family=”iconsmind” icon_style=”default” icon_color_type=”color_scheme” icon_color=”white” open_new_tab=”true” icon_padding=”20px” pointer_events=”all” icon_iconsmind=”iconsmind-Email” icon_size=”29″ margin_left=”-20px” url=”https:\/\/pexly.com\/home\/contactpexly\/”][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/12″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][divider line_type=”No Line” custom_height=”20″][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][divider line_type=”No Line” custom_height=”35″][nectar_responsive_text inherited_font_style=”default” text_direction=”default”]\n
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        Onze expertise: ondersteund door AI. Aangestuurd door mensen. Ontworpen voor betrouwbare resultaten. <\/strong><\/h2>\n

        <\/h2>\n<\/div>\n<\/div>\n<\/div>\n
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        <\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n
        <\/div>\n[\/nectar_responsive_text][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”5%” constrain_group_1=”yes” bottom_padding=”5%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” id=”features” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column left_padding_tablet=”15%” constrain_group_103=”yes” right_padding_tablet=”15%” left_padding_phone=”0″ constrain_group_105=”yes” right_padding_phone=”0″ column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”advanced” content_layout=”default” gradient_type=”default”][nectar_sticky_media_sections type=”scroll-pinned-sections” effect=”overlapping” overlapping_overlap_amount_desktop=”20″ overlapping_overlap_amount_tablet=”40″ stacking_effect=”yes” section_height=”75vh” subtract_nav_height=”yes” content_alignment=”stretch” border_radius=”15px”][nectar_sticky_media_section section_type=”color” section_color_source=”custom” section_color=”#353535″ link_target=”_self”][vc_row_inner equal_height=”yes” column_margin=”custom” column_margin_custom=”40px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”30px” constrain_group_1=”yes” bottom_padding=”30px” left_padding_desktop=”30px” constrain_group_2=”yes” right_padding_desktop=”30px” top_padding_tablet=”20px” constrain_group_3=”yes” bottom_padding_tablet=”20px” left_padding_tablet=”20px” constrain_group_4=”yes” right_padding_tablet=”20px” top_padding_phone=”20px” constrain_group_5=”yes” bottom_padding_phone=”20px” left_padding_phone=”20px” constrain_group_6=”yes” right_padding_phone=”20px” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner top_padding_desktop=”10%” constrain_group_100=”yes” bottom_padding_desktop=”10%” left_padding_desktop=”10%” constrain_group_101=”yes” right_padding_desktop=”10%” top_padding_tablet=”0″ constrain_group_102=”yes” bottom_padding_tablet=”0″ left_padding_tablet=”0″ constrain_group_103=”yes” right_padding_tablet=”0″ flex_justify_content_tablet=”flex-start” flex_gap_desktop=”15px” flex_gap_phone=”10px” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”advanced” content_layout=”flexbox” flex_layout_desktop=”column” flex_justify_content_desktop=”center” flex_align_items_desktop=”flex-start” flex_align_items_phone=”” flex_wrap_desktop=”nowrap” flex_reverse_desktop=”false” gradient_type=”default” flex_justify_content_phone=”flex-start”][nectar_responsive_text inherited_font_style=”default” text_color=”#FFFFFF” text_direction=”default”]\n

        Slimme en getrainde AI-agenten \u2013 Snelheid bij repetitief werk<\/h3>\n

        <\/h2>\n[\/nectar_responsive_text][nectar_responsive_text inherited_font_style=”default” text_color=”#FFFFFF” font_size_phone=”14px” text_direction=”default”]Onze AI-agenten zijn ontworpen om grote hoeveelheden repetitieve interacties direct af te handelen \u2013 veelgestelde vragen, bestelstatus, eenvoudige stappen voor probleemoplossing, doorverwijzing, tagging en samenvatting \u2013 zodat wachtrijen kort blijven en de responstijden laag. Het systeem sluit aan op uw kennisbronnen en workflows om op grote schaal consistente antwoorden te bieden. Het belangrijkste is: het werkt onder menselijk toezicht<\/strong>, met veiligheidsmaatregelen, tests en voortdurende kwaliteitscontrole om ‘zelfverzekerd verkeerde’ antwoorden te voorkomen. AI zorgt voor de snelheid; onze mensen blijven verantwoordelijk, terwijl de reputatie van uw merk wordt beschermd.[\/nectar_responsive_text][nectar_cta btn_style=”text-reveal” heading_tag=”span” border_radius=”100″ link_type=”regular” button_color=”accent-color” text_color=”#F6F4F0″ button_border_thickness=”0px” alignment=”left” alignment_tablet=”default” alignment_phone=”default” constrain_group_3=”yes” constrain_group_4=”yes” icon_gap=”20″ display=”inline” display_tablet=”inherit” display_phone=”inherit” icon_family=”none” link_text=”Aan de slag” padding_top=”0.5em” padding_bottom=”0.5em” padding_left=”1.4em” padding_right=”1.4em” margin_top=”20px” url=”https:\/\/pexly.com\/home\/contactpexly\/”][\/vc_column_inner][vc_column_inner top_padding_desktop=”10%” constrain_group_100=”yes” bottom_padding_desktop=”10%” left_padding_desktop=”10%” constrain_group_101=”yes” right_padding_desktop=”10%” top_padding_tablet=”20px” bottom_padding_tablet=”20px” left_padding_tablet=”20px” 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