PEXLY is a leading Global outsourcing company with agents and remote teams from all over the world: Europe, USA, Asia, the Americas. We support businesses by building and operating outsourced multilingual teams for customer care & back-office support 24/7.
Now we are looking for customer support manager fluent German with B2/C1 English and language.
You will need to answer clients’ requests by phone, chat and email about the rent of bicycle.
It is a remote full-time position. Schedule: 8 hours per day – to be negotiated during interview
What we offer:
- Experience in the international company working with people around the globe;
- Competitive salary and bonus system;
- Constant practice of German with native speakers;
- Training will be provided from the company’s side.
Your responsibilities:
- Respond to customer requests: how to rent bicycle in application, how to pay or start using it
- Solving tickets in Zendesk.
You are our perfect candidate if you have:
- Fluent German and B2/C1 English;
- Good computer skills;
- Work experience will be an advantage.
- Selfemployment. We will sign a contract with you as with independent businessman.
- You can work from home, don’t be distracted
- Have your own PC and good Internet connection
