Outsource Customer Support Across Channels With Pexly’s AI+Human Solution

Transform your customer support with Pexly AI. Support your customers across multiple channels and 50+ languages, combining AI automation and expert human agents — all fully managed so your customers get answers before they even ask!

Get a Quote

Team

Multilingual

All communication

Channels

Support

24 / 7

Agents

Worldwide

Artificial Intelligence

Customer Support

Projects

Staff agents

0 +

CSAT

Languages

0 +

6 Top Benefits of Working with Pexly

We Speak 50+ Languages

Smart Customer Support with AI & Human Experts

At Pexly, we make customer support faster and smarter with AI Bots and Human Agents working together. Our team sets up and trains a custom AI bot to instantly handle multilingual inquiries, while skilled agents take over when a human touch is needed. This balance of automation and expert support helps you respond quicker, build better customer relationships, and cut costs. Get reliable, scalable support—anytime, anywhere.

Let’s Build Your Team More About Pexly

Customer Support Services We Can Help You With

Pexly helps you deliver outstanding customer support while reducing costs. Our AI Bots ensure instant, multilingual assistance 24/7, while our skilled agents handle more complex inquiries with a personal touch. This combination allows you to provide seamless support across time zones, showing your customers you’re always there for them. With our smart, scalable solutions, you can enhance customer relationships and boost retention—efficiently and affordably.

AI-Powered Customer Care

With Pexly’s AI-powered customer care, you can efficiently manage large volumes of inquiries without extra overhead. Our AI bots provide instant, multilingual responses across all channels, speeding up support and freeing your team from repetitive tasks. When issues need a human touch, our skilled agents step in seamlessly, providing you with a reliable, fully managed support process from start to finish.

Read More About

AI-Driven Ecommerce Support

Managing eCommerce support can get hectic, but Pexly makes it easy with AI bots and Human Agents working together. Our AI bots quickly handle routine questions, provide product info, and guide shoppers through checkout, while human agents step in for more complex tasks like returns, refunds, and personalized support. The result? Faster answers, happier customers, and support that scales with your business!

Read More About

Omnichannel AI Bot

Harness the power of AI-driven calls and chats paired with expert human support to ensure every customer interaction is smooth, accurate, and personalized. AI tackles routine conversations instantly, while human agents step in when nuance and empathy are required—delivering exceptional service every time, across any channel.

Read More About

Tech Support with AI & Human Agents

When customers face issues, they expect fast, reliable support. Pexly AI provides a smart combination of AI bots and Human Agents to manage your help desk and all tiers of technical support. Our AI instantly resolves common issues, while experienced agents handle complex technical inquiries. With 24/7 availability, multilingual support, and a seamless escalation process, we ensure your customers always get the help they need!

Read More About

AI Social Media Customer Service

Pexly AI ensures your brand stays responsive and engaging across all major social platforms. Our AI bots handle chats, messages, and comments instantly, while Human Agents step in for more complex interactions. We understand social media language—whether casual, formal, or slang—helping you maintain a strong brand presence and deliver a seamless customer experience 24/7.

Read More About

“In our experience, Pexly offers a high return on our customer support outsourcing investment. Many successful meetings with potential clients were won solely on the work they completed. On a personal note, it was a pleasure working with Pexly, and certainly should we require their expertise in the future, Pexly will be the first business we speak to.”

Rene Bollier, OnRecruit, Netherlands

“Pexly has been able to dramatically raise the company’s customer satisfaction to 80%, which is above 5% of the benchmark. The client has also been impressed with customer support with Pexly, particularly their rapid learning abilities, which allows them to provide high-caliber services. They’re responsive, flexible, supportive, and helpful.“

Pawel Dziadzia, Head of Operations, Shpock Austria

“Pexly Support mastered the role quickly and they all of the client’s needs. They proactively seek feedback and are very responsive. Exhibiting great project management skills, they provide great service and have an effective workflow. Customer support with Pexly means agents are always available and, the team is always on hand if needed.“

Emma Schuster, Customer Success Lead, Sweatcoin UK

“Our main goal of cooperation with Pexly was to support outbound marketing activities through lead generation. Our dedicated agent, hired by Pexly, was able to continually deliver leads based on specific requirements and perform additional tasks upon request. Through regular communication and deep understanding of our company’s needs they delivered high quality results and adhere to deadlines. The customer support outsourcing services they provided helps reach our business objectives.“

Christoph Burri, Head Partner Relations, Yawave AG, Switzerland

We Work Worldwide

With HQ in the Netherlands, we work with clients all over the world. Taking a multicultural approach to identify the most suitable candidates for our clients, we provide customer support in large volumes, in different languages, globally. All together this allows us to give top-quality services to our clients making sure their customers remain satisfied.