Still the most often used communication channel in the B2B segment, but also still preferred by a large number of consumers in the B2C sector.
We speak 30+ languages
Omnichannel support (Chat, email, Telephone, Messenger and social media)
365 days a year
Email Customer Support Service
While email may seem outdated, it is still preferred by a large number of consumers in the B2C sector. We can help you make sure that all of the emails get to theright recipients and are answered on time in accordance with the SLA. Our platform enables agents to quickly choose text templates, links, manuals, price lists from a knowledge base, to be able to answer swiftly and to minimize the chance of wrong information in the answers.