6 Proven Metrics to Boost Customer Support Effectiveness and SatisfactioCompanies aim to provide the best service, but how can they ensure success? As organizations strive to become data-driven, they ...
Read morePexly as a Global Leader in Customer Service Outsourcing – Awarded Clutch's Top Honor for Spring 2024Pexly is proud to announce that we have been recognized as a 2024 Spring Global Award winner for ...
Read morePexly Honored as a Clutch Champion for Spring 2024Pexly is proud to announce that we have been recognized as a 2024 Spring Clutch Champion by Clutch, the leading global marketplace of B2B service prov...
Read more7 Ways Businesses Can Use AI in Customer ServiceProviding exceptional customer service is crucial to retaining customers. However, customer expectations are higher than ever before, as customers want ...
Read moreMultilingual Customer Support: 5 Reasons Why You Need ItDid you know that 29% of companies have lost business by not offering multilingual customer support? That’s right! In today’s competitive wo...
Read moreHow to Find Customer Service Provider: Trust Clutch Leaders MatrixWhen making business decisions, finding the right customer service provider is important. We often look online for advice, but sifting...
Read moreMaximizing Retail Success: Effective Strategies for the Post-Peak SeasoMaking it through the peak e-commerce season is no easy feat. When the pace finally slows, it's a moment to take a breath and pla...
Read moreThe 13 Most Important Customer Service Trends 2024As we navigate the ever-evolving landscape of customer service, it's crucial for businesses to stay ahead of the curve. The year 2024 is expected to b...
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