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After Sales Services Strategy: A Comprehensive GuideThe services that a company provides after a customer has made a purchase are called after-sale services, or less frequently also post-sale services...
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Web3 Customer Support: Power of Collaboration and Smart ContractWeb3 technology is transforming customer support with innovative solutions that differ from traditional methods. Below, we'll explore We...
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How to De-Escalate an Angry Customer and Improve Customer SupportIn today's business world, the customer is always considered to be right. This means that customer support teams often encounter unhapp...
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In this article, we will explore how Pexly, an innovative outsourcing company, is leading the charge in saving the world through its commitment to remote working. Outsourcing companies, which often ha...
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Bad customer service. We've all been there, right? Maybe you had a support agent who seemed to be from another planet, or perhaps you were left waiting for a response that never came. Sure, these stor...
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How to Scale Customer Support (Up and Down) Without Compromising ServiceScaling customer support is a crucial consideration for CEOs and founders looking to meet the demands of a growing business. The...
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How to Provide Great Hospitality and Travel Customer ServiceSummer is here, marking a peak period for the hospitality and travel customer service. In this competitive domain, superior travel customer ...
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Data Security Matters: Pexly's Commitment to ISO 27001 CertificatioWe are proud to share that Pexly, a global remote company, has once again confirmed our ISO 27001 certification. This certification i...
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