Customer Support Outsourcing
Best of all, you can get such a competitive edge without breaking the bank thanks to customer service outsourcing. This way you are getting an additional advantage of cost savings while being able to expand your customer service offering.
Our multilingual customer support agents will give your customers the best thinkable
Customer Experience (CX). We support all communication channels,
Chat, E-mail, Phone, Messenger and Social Media.
Tech Support & Help Desk
While your IT department is mostly focusing on stability, new releases and
fixing critical issues, our agents can assist them by providing basic (T1) help
desk and service desk coverage around the clock (24/7/365).
With online shopping, a strong service reputation is of the utmost importance
to trigger repeat orders. To survive in the online market, continuously
providing positive experiences for all your customers is a must.
Sales & Marketing Support
Since the founding of our company, we have mastered the process of lead generation
and pre-sales communication.
Our very first project in 2013 was a virtual assistant for a UK company and we have
been enjoying offering this service ever since.