Managing Partner
Jeroen Rijnen
Pexly co-founder and managing partner with 25 years of experience in outsourcing and management. One of the founders of Daxx.com, he has run multiple outsourcing centers.
Our team
Meet the Pexly engine.
Our board brings deep experience in building and running international contact centers, plus real expertise in AI. Human-led service, powered by AI.
Managing Director
Michel Mertens
A hands-on executive with deep CX industry experience. Originally from The Netherlands, he built a contact center from scratch in Eastern Europe and headed Teleperformance Russia.
Managing Partner
Bart Kuyper
Co-founder and managing partner who has helped build and scale Pexly since 2015, with over 20 years of experience in customer contact centers, including Teleperformance.
The people behind your team.
Alisa Roskovshenko
Head of Operations Department
Halyna Bezpala
Head of Development
Aleksei Iazov
Head of HR Department
Simon Ricker
BizDev Manager
Phillipi Macedo Coelho
Project Manager
Jefferson Kagohar
Project Manager
Yuliia Melnyk
Project Manager
Katerina Zhurakivska
Project Manager (German)
Oleksandr Chizh
Project Manager NOC & Tech Support
Marwa Haikal
Project Manager (German)
Yana Velychko
Team Lead (German)
Silvana Lama
Team Lead (Italian)
Anakiela Escobin
Project Coordinator
Julia Schulz
Team Lead (Portugese)
Gustavo Adolfo Tejada
Team Lead (Spanish)
Our pillars
True PartnershipOperational ExcellenceRadical OwnershipOutcome-FocusedTrusted DeliveryContinuous Improvement
Work with our team