French-Speaking Customer Support Agent

French-Speaking Customer Support Agent

Join our fast-growing company as a Customer Support Agent with French B2/C1 language skills and English B2/B1. 

You will answer questions from B2B customers of the Digital Marketing Platform for hotels. This amazing job opportunity will develop your knowledge of digital marketing tools in the tourism industry!

It is a remote full-time position.

Schedule: 9 am – 6 pm Central Europe Time, Monday-Friday. 

At PEXLY, you have a great opportunity to get:

  • Experience in the international company working with people around the globe;
  • Salary – 700$
  • Yearly incentive – depending on the execution of the KPI
  • Training will be provided by the company and the client.
  • Dynamic work in a young team of like-minded people in a demanded business sphere
  • Management’s attention, support, and motivation.

Your responsibilities:

  • You will answer tickets via Zendesk CRM;
  • You will manage user’s accounts;
  • You will fill the knowledge database;
  • You will manage subscriptions;
  • You will make changes to bookings;
  • You will answer general questions about this platform.

You will be a part of our support team and handle questions from hotel representatives about their services on this platform. 

You are our perfect candidate if you have:

  • French B2/C1 writing and speaking;
  • English B1/B2 writing and speaking;
  • Have experience in customer support;
  • Attentive to detail, responsible, detail-oriented, and focused on helping Clients;
  • Knowledge of Google AdWords will be an advantage;
  • Good computer skills;
  • Self-employment. We will sign a contract with you as with independent businessman;
  • You can work from home, don’t be distracted;
  • Experience with Google Suite (Gmail, Docs, Sheets, Calendar) will be an advantage;
  • Have your own PC and a good Internet connection;
  • Experience in Zendesk will be an advantage. 

    PEXLY is a global company. We empower businesses all over the world by providing remote assistants and outsourced teams specialized in customer support, tech support, back office activities, and agile sales and marketing support. 

    We respect the individuality and culture of each member of our large team and appreciate the contribution of each employee to support our Customers.

    We will be glad to welcome you to our team. Grow your career with PEXLY!

    Send Your CV

    Want to join our team just not sure if we have this position open?
    Just fill out the form and attach your CV. We’ll come back to you