PEXLY is a leading Global outsourcing company with agents and remote teams from all over the world: Europe, USA, Asia, the Americas. We support businesses by building and operating outsourced multilingual teams for customer care & back-office support 24/7.

Now we are looking for customer support manager fluent German with B2/C1 English and language.
You will need to answer clients’ requests by phone, chat and email about the rent of bicycle.

It is a remote full-time position.
Schedule: 8 hours per day – to be negotiated during interview

What we offer:

• Experience in the international company working with people around the globe;
• Competitive salary and bonus system;
• Constant practice of German with native speakers;
• Training will be provided from the company’s side.

Your responsibilities:

• Respond to customer requests: how to rent bicycle in application, how to pay or start using it
• Solving tickets in Zendesk.

You are our perfect candidate if you have:

• Fluent German and B2/C1 English;
• Good computer skills;
• Work experience will be an advantage.
• Selfemployment. We will sign a contract with you as with independent businessman.
• You can work from home, don’t be distracted
• Have your own PC and good Internet connection