Phone Answering Service Outsourcing
Enhance your business communication with our 24/7 Outsourced Answering Service. Elevate customer satisfaction, streamline operations, and never miss a call again.
ISO 9001:2015
Quality Management Systems
ISO 27001:2013
Information Security Management
We sound native in all these languages, 24/7
Our phone answering customer support services are carefully designed to improve the customer experience. Pexly support team doesn’t just stick to scripts – they solve problems using their knowledge and skills. We’re committed to keeping customers happy and loyal by providing great support for all kinds of businesses.
Alisa Roskovshenko
Head of Operations at Pexly
Types of Answering Services Pexly Covers for Your Business
Taking care of it all — from simple calls to resolving complicated customer services phone inquiries (T1-T3).
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Inbound Customer Support
- Addressing customer inquiries.
- Resolving issues.
- Re-routing.
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Warm Outbound Outreach
- Conducting customer satisfaction surveys.
- Implementing up-to-date hard- and software.
- Tech set up.
- Follow-up calls.
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After-Hours Support
- Emergencies.
- Support requests.
- 24/7 coverage.
Solutions
Let’s talk to find out what services are going to be right for you!
Your Tools and Channels – Our Multinational Team
We also cover any other channel
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Email
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Chat
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Messenger
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Social Media
Seamlessly integrate into any platform
