Where to install an AI chatbot?
AI chatbot can be integrated into your website, mobile application and messaging platform or other online platforms that have its code implemented. Chatbots are operating in a website and can be managed from an Umni platform for example.
There are plenty benefits to implementing a chatbot on your website. The statistics of the Juniper Research show that 43% of existing chatbots are located on websites, compared to 48 percent in messengers. This number is predicted to grow as web-based chatbots can act as a first line of contact for customers, answer frequently asked questions, and collect customer inquiries.
Read more about AI chatbot solutions in Customer Support