While back-office tasks may not be mission-critical to your business, they need to get done for your business to run smoothly and efficiently. However, hiring the needed people to perform such tasks in your local market could get costly. Fortunately, you can take advantage of back-office outsourcing to take care of these tasks for you, thus saving you a lot of time, money, and hassle. Today we will explore the added value back-office outsourcing can bring to your business and how it can help save you a fortune.
The Cost of In-House Back Office Employees Could Get Out of Control
According to Glassdoor, the average salary of a back-office assistant is $33,338 a year. However, in addition to the base salary, you also need to factor in things like benefits, the equipment you will need to procure, perhaps you will need to rent additional office space, and many other overhead costs. Also, you may need to hire an entire team of back-office assistants to take on all of these tasks for you. This is exactly where the costs of these low-level tasks can spiral out of control.
When you transfer this work to remote employees, not only will the service provider be responsible for all of the overhead costs, but also the cost of labor will be a fraction of what it is in your local market. What this means is that you will be able to get the same level of employees, who will have the skills and exact criteria you are looking for, but for much less. In general, you will have access to a larger talent pool of candidates and you will have more choices in terms of who is right for you.
Hiring an Offshore Team Offers Some Added Value
When people think about the benefits of setting up an offshore team, the first thing that comes to mind is the cost savings. However, there is a lot of added value to be had with BPO outsourcing. For example, at startups and small businesses, there may be executives trying to fulfill several roles. A CTO may also need to handle customer support tickets even though they require very low-level support. The Head of Sales might need to input data into the CRM even though this does not require any particular training and their time could be better spent elsewhere. These are just some of the many examples of situations when an offshore team can take the burden of back-office processes off your shoulders. This way your internal employees will become productive and the business as a whole will become more efficient.
Even if a particular task requires some training, the service provider will be responsible for training new hires, which is another thing you will not have to worry about. With Pexly, for the price we mentioned above, you can find somebody who already has data entry experience and can come in and hit the ground running.
Scale Your Business With Offshore Teams
Scaling your business can be exciting, but there are also a lot of costs associated with this process. For example, do you have the resources to take on new clients? Do you have the employees you need to answer phone calls and other communication channels? Is all of the information in your CRM and other resources relevant and contains all of the latest information? While such tasks may seem trivial, they may prevent you from achieving business goals and hinder your growth over the long term.
Your offshore teams may also help you solve the problem of employee turnover since you will not have to deal with all of the costs of recruiting and onboarding employees. Also, a lot of outsourced providers, like Pexly, do their best to promote employee happiness. They allow for growth within your company so high-value employees don’t have to look for opportunities elsewhere.
Pexly Can Help You Grow While Cutting Costs
While we can assemble a team of any size for you within a very short time frame, we go above and beyond to make sure that your team members have very comfortable conditions, stay motivated and overall enjoy working for you. Our best-performing team members are rewarded with career growth inside our company and are given monetary rewards for top-quality work. Caring for the people that we hire is what made us the largest BPO outsourcing company in Eastern Europe.
Setting up an offshore team to handle all of your back office tasks can not only save you a lot of money, but provide you with a lot of added value. Therefore, offshore teams are a win-win proposition all around. Learn about all of the benefits offshore teams can provide you in our article.